Lead Generation and Contact Center
Cosmetic Surgery Clinics
More leads. More bookings. More procedures.
With no stress, no pressure — just patients who are truly ready.
Aesthetic surgery is one of the most in-demand treatments among Italian patients abroad.
Yet, many clinics fail to turn interest into actual bookings.
Why? Poor communication, slow lead handling, no empathy.
That’s where we make a difference.
A full strategy to reach Italian patients
We study and create a complete digital presence in Italian: website, landing page, content, videos, testimonials, social media, Google and Meta campaigns.
We intercept potential patients when they are looking for a solution.
We bring them to you — but we don’t leave you alone to manage them.
Internal Contact Center: We Speak Their Language. Literally.
Our internal contact center is staffed by native Italian speaking operators, trained to communicate with patients in a clear, respectful and professional manner.
We handle every incoming contact quickly, provide detailed information on treatments, verify the patient’s needs and accompany them until the booking.
We are not just a switchboard: we are the first face of the clinic for the Italian patient.
Every lead received is taken care of by our team within a few hours.
We never leave a patient waiting: we contact them by phone, listen to their questions, evaluate their needs and help them make an informed choice.
We follow up on each contact over time, with structured callbacks, personalized follow-ups and constant updates to the clinic.
We don’t just generate leads: we transform them into real appointments.
Travel and payment? All included.
We organize the full patient experience: flights, transfers, accommodation.
Plus, we offer payment plans through an Italian banking partner — so patients feel comfortable, and your clinic is not involved.
Empathy and listening: our human approach
In a delicate context like the medical one, trust is everything.
Our team works with an approach based on listening: each patient is treated as a person, not as a number.
We never force the decision: we accompany with empathy, providing all the information in a transparent way, helping to overcome doubts and fears.
For us, a lead is first of all a story, and our job is to make it feel welcomed.
Are you looking for new customers or don’t know how to handle new requests?
